P4x Privacy Policy – User Data Protection
P4x takes the privacy of every user in Malaysia seriously. This policy outlines what information we collect, how we use it, how we protect it, and your rights as a user regarding your personal data.
Effective: 1 January 2026. Please review this policy periodically as it may be updated from time to time.
1. Information We Collect
When you register or use the p4x platform, we collect several categories of information to ensure that the services we provide are secure, accurate, and reliable.
Account Information
This includes your full name, date of birth, mobile number, email address, and profile information provided during registration. This information is required to verify your identity, manage your account, and meet legal compliance requirements.
Device & Browser Information
We collect technical data such as IP address, device type, operating system, browser type, screen resolution, and network information. This data is used to detect suspicious access, optimise the user experience, and resolve technical issues.
Payment Information
All transactions on p4x are processed in Malaysian Ringgit (MYR). We retain transaction records including deposit amounts, withdrawals, and payment history. Full bank account numbers or eWallet details are not stored directly by p4x — all processing is handled through certified, secure payment gateways.
Cookies & Usage Data
We collect data on how you use the platform, including pages visited, time spent, games played, and actions taken. This data is gathered through cookies, tracking pixels, and similar technologies for internal analytics and platform improvement purposes.
2. Purpose of Data Use
P4x uses the information collected solely for the following purposes:
- Account management: Creating, verifying, and managing user accounts, including the required Know Your Customer (KYC) process.
- Transaction processing: Processing deposits and withdrawals, and ensuring the accuracy of financial records in MYR.
- Platform security: Detecting and preventing fraud, money laundering, unauthorised access, and other activities that violate our terms of use.
- Service communications: Sending important notifications regarding your account, transactions, policy updates, and security information via email or SMS.
- Platform improvement: Analysing usage patterns to improve the interface, performance, and overall user experience on p4x.
- Legal compliance: Meeting reporting and compliance obligations required under applicable Malaysian law.
We do not use your information for third-party marketing purposes without your explicit prior consent.
3. Cookies & Tracking Technologies
The p4x platform uses cookies and similar tracking technologies to enhance the user experience and maintain session security. There are three main categories of cookies we use:
- Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting key platform functionality.
- Analytics Cookies: Collecting information on how users interact with the platform for internal improvement purposes. Data collected is aggregated and does not identify individual users.
- Preference Cookies: Stores user preferences such as language selection and display settings to ensure a consistent experience across visits.
You can manage cookie settings through your browser, but disabling essential cookies may affect how the p4x platform functions. For guidance on managing cookies, please refer to your browser's documentation.
4. Data Security & Information Sharing
Security Measures
P4x implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or unintended disclosure. These include SSL encryption for all data transmissions, strict internal access controls, continuous system monitoring, and regular security audits.
User passwords are stored in encrypted form using industry-standard encryption algorithms. p4x does not store your password in any readable format.
Third-Party Sharing
P4x does not sell, rent, or disclose users' personal information to third parties for marketing purposes. We may share necessary information with the following parties in limited circumstances:
- Authorised payment service providers for processing MYR transactions.
- Regulatory authorities or law enforcement agencies where required under Malaysian law.
- Technical service providers involved in platform operations, subject to strict confidentiality agreements.
5. User Rights & Contact Information
Your Rights Regarding Personal Data
As a p4x platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information in your account.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to record retention obligations prescribed by law.
- Right to Object: You have the right to object to the processing of your data for specific purposes, such as marketing communications.
Changes to the Privacy Policy
P4x reserves the right to update this privacy policy at any time. Users will be notified of any material changes via email or in-platform notification before those changes take effect. Continued use of the platform following such notification constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the p4x privacy team by email at [email protected]. We aim to respond to all privacy-related enquiries within 14 business days. For more information about the platform, you may also visit the FAQ us.
Still have questions about your privacy?
Contact our team or visit the FAQ section to find the answers you need. Register a p4x account today and enjoy a platform that puts your data security first.